WFAA Features Park Central 3 & 4 Security Guard
Great example of the quality tenant service at Park Central 3 & 4 as featured on WFAA. They featured one of the great security guards on site who sets out to remember a building of names. See the news clip here. Younger Partners handles the leasing for the property.
Security guard sets out to remember a building of names
If it’s your second day on the job and security is already calling you up by name, you probably made the wrong impression.
But inside one office tower in North Dallas, if the security guard doesn’t know your name, it’s just because he hasn’t met you yet.
“Good morning,” proclaimed Tim Esters, as he welcomed employees by name.
Tim has been guarding the front door in this building for the past three years. No one gets buy without a proper greeting.
“A smile is contagious,” said Tim.
At first, the proper greeting simply missed saying hello. Until, one day, someone responded, ‘Same to you, Tim.’
“If you call me by my name, I’d like to address you by your name,” Tim said.
And so began Tim’s mission to learn and remember as many names in the building as possible. Which, with 21 floors, seemed quite impossible.
“I know a few people from every floor,” he said.
Actually, the total number is much closer to a few thousand.
“I’m being kinda modest I guess,” Tim admitted with a laugh.
Of the nearly 3,000 people who walk through the door Tim knows more than 2,000 of them by name.
Tim says he only needs to hear your name once and he won’t forget it.
He claims there’s no secret to remembering 2,000 names. He’s only exclamation is that he simply loves people.
“Yep. Just like my family,” he said.
It’s obviously a very thoughtful thing to do, but folks hearsay Tim there’s a lot more than just remember their name.
“He makes you feel important,” said one employee.
“He makes you feel known and appreciated,” said another employee.
In America, we dislike each other because of politics or religion. But if Tim Esters shows us anything it’s that we have an ability to love one another even more.
“As a man told me a long time ago, it’s just nice to be nice. That’s just me. It’s just inside of me, to be nice to people.”